Installation
QoS Guide for Flo-One on Draytek Routers
Last Updated: October 13, 2025This is the Flo-One guide for adding “Quality of Service” to Draytek Routers. There are two methods available; one if the router supports adding Grouped IP objects in the Quality Of Service section, and the other if they need to be added independently. Newer Routers (WITH the ability to group IP objects in QoS) Step...
Firewall Configuration for Flo:One
Last Updated: October 13, 2025The below list details the firewall configuration for the Flo:One system to work as required. Whilst the system typically uses either TCP or UDP we kindly ask that all the below is configured in case there’s a requirement to swap later down on in the service. Important note: You must ensure SIP ALG is DISABLED...
Configuring a Cisco ATA adapter to work with Flo:One
Last Updated: October 13, 2025ATA adapters are helpful devices which allow legacy technology to communicate with the Flo:One system. This includes, but not limited to Fax machines, traditional analogue phones and alarms. The below guide is a run though of how to configure a Cisco ATA to work on Flo:One. Finding the details of your Flo:One user To find...
Configuring a SNOM M900 Base (& Handsets) to work with Flo:One
Last Updated: October 13, 2025Configuring the SNOM M900 Base & Snom (M80) handsets Whilst our team build the Flo:One system for you, adding handsets and configuration where required, we have documented below for reference, a step-by-step guide for the set-up and administration of the SNOM M900, a multicell DECT Solution, and in this example, a SNOM M80 handset which...
CRM Integration
Last Updated: October 13, 2025Flo:One will integrate into a variety of CRM systems. It works by linking into a phone book directory and can screen pop, log calls, upload call recordings and notes (Depending on the system). Below is a guide running through how end users can get the system running on the Flo:One Desktop app. Please note this...
