Getting Started & User Guides
Listening to business voicemails
Last Updated: October 13, 2025The Flo-One system allows you to have various voicemail boxes set up. Depending on your requirements, we often set individual users up with their own voicemail (See here!) and often the business itself will have its own voicemail. This would be used for instance when a team are unable to reach the phone call in...
Setting up your T54w for the first time
Last Updated: October 13, 2025Overview There are two ways of configuring your Yealink T54w to the internet; either using an ethernet cable plugged into your Local Area Network or by connecting to your Wi-Fi. Ideally, we suggest wired connection is best, however Wi-Fi is a very popular option for home workers or small offices without the required ethernet connectivity....
Flo:One Mobile App guide (Learn how to use the Flo-One Apps)
Last Updated: October 13, 2025Flo:One Guide for the PulseHD Mobile app Welcome to the PulseHD Installation Guide, where we provide a step-by-step walkthrough on setting up PulseHD for both Mobile phones. This guide ensures a smooth setup process, enabling you to leverage the full capabilities of PulseHD efficiently. Installing and logging into the app Download the App Search for...
Flo:One Desktop App guide (Learn how to use the Flo-One Apps)
Last Updated: October 13, 2025PulseHD Installation Guide for Desktop applications Welcome to the PulseHD Installation Guide, where we provide a step-by-step walkthrough on setting up PulseHD for Desktop environments. Accompanied by an instructional video, this guide ensures a smooth setup process, enabling you to leverage the full capabilities of PulseHD efficiently. Video Guide Overview Our enclosed instructional video provides...
Flo:One Yealink T54w Desk Phone guide (Learn how to use the Yealink T54W Handset)
Last Updated: October 13, 2025Getting started with your New Yealink T54W Handset Explore the functionalities of the Yealink T54W Handset with the Flo:One VoIP platform, designed specifically for optimal performance. This guide is crafted to help you navigate and maximize the use of your Yealink T54W, ensuring a seamless communication experience. If you need help getting your handset set...
Flo:One Web RTC App guide (Learn how to use the Flo-One Apps)
Last Updated: October 13, 2025PulseHD user guide for the WebRTC Welcome to the PulseHD user guide, where we provide a step-by-step walkthrough on setting up PulseHD to be used through a web browser. Accompanied by an instructional video, this guide ensures a smooth setup process, enabling you to leverage the full capabilities of PulseHD efficiently. Video Guide Overview Our...
How can I troubleshoot push notifications for the PulseHD Flo-One app on the Android?
Last Updated: October 13, 2025Is your Android smartphone not ringing consistently when someone dials your Flo-One number, even when you’re connected to the internet? If so, you may need to check the below settings to ensure your smartphone is optimised to show push notifications for the Flo-One calling app. Please do bear in mind that not all the settings...
Listening to personal voicemails and setting personal greetings
Last Updated: October 13, 2025The Flo:One system has a built-in voicemail facility. Often our customers have their voicemails emailed to them however there is still a voicemail box available to you to use. This can be accessed through the below steps. Accessing your voicemail from extensions Dialing the mailbox To access your personal mailbox, dial 8000 from any of...
